Support

We usually reply within two working days.

Write to us at info@kegelit.com. Tell us your phone model and what happened, and we will help.

Managing Kegelit Pro

• Android: open Google Play, tap your profile picture, then Payments & subscriptions, then Subscriptions, and choose Kegelit.
• iPhone: open Settings, tap your name, then Subscriptions, and choose Kegelit.
• New phone? Install Kegelit with the same store account and tap Restore purchase on the Pro screen.

Reminders do not arrive

Check that notifications are allowed for Kegelit in your phone's settings, and that battery saving is not stopping the app. Reminders are set on the phone itself, so they work offline.

No sound or vibration during a workout

Use the sound and vibration buttons at the top of the task screen. Silent mode and Do Not Disturb can mute the sound too.

Moving to a new phone

Your history is stored only on your phone, so it does not move with you. Your Pro subscription does: restore it from the Pro screen.

Deleting your data

Uninstall the app, or in the browser version clear the site data for app.kegelit.com. We hold no copy. See the Privacy Policy.

Is it right for me?

Read the guide first. If you have pain, are pregnant or recently gave birth, or have had pelvic surgery, ask a doctor or a pelvic health physiotherapist before you start.